MYPILATICS — Perguntas Frequentes (FAQ)

At MYPILATICS, we believe everyone deserves a complete Pilates experience — right at home.
Our foldable Pilates reformer is designed for those who want a high-quality, space-saving, and versatile workout machine. It allows you to perform multiple full-body exercises in a single compact setup, built with durable metal, plastic, and acrylic components for long-lasting performance.

Our reformers are built with high-quality materials and deliver superior stability compared to most foldable options. They are engineered to provide the same resistance and performance improvements as a professional studio reformer, while remaining easy to store and convenient to use at home.

 

Yes! It’s perfect for apartments or smaller homes. You can fold it and store it easily when not in use, without compromising the quality of your workout.

Yes, some assembly is required. Every unit comes with a detailed manual that guides you through setup and also demonstrates
a variety of Pilates exercises you can perform with it.

Each reformer is crafted from high-quality metal, plastic, and acrylic, offering both durability and a sleek design.

Yes — every purchase includes a 15-day satisfaction guarantee from the date you receive your order. If you’re not
completely satisfied, you can contact us to arrange a return or exchange.

Yes! While shipping is free within the United States, we also offer worldwide delivery for customers around the globe.

We ship orders daily through UPS, usually within 24 hours of purchase. Depending on your location, delivery
typically takes
1–8 business days within the U.S.

Please contact our support team within 15 days of receiving your product. We’ll guide
you through the return process and provide a replacement or refund.

If you’re within the 15-day window, just reach out to us and we’ll provide return instructions and a prepaid shipping label if applicable.

We accept PayPal, debit and credit cards, Afterpay, and Klarna.

Yes! You can choose Afterpay or Klarna at checkout to split your payment into smaller, interest-free installments.

If you have any questions, issues, or need assistance with your order, please contact us at:
📧 MYPILATICS@GMAIL.COM